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frequently asked questions
about Perfect InterviewTM
What is Perfect Interview™?
Perfect Interview™ is an innovative learning tool that you can use to enhance
your job interviewing skills and develop an edge over the competition. Perfect
Interview™ creates a compelling and realistic "simulated interview" experience
where you are asked challenging questions and must respond, just as you would in
a real job interview. Perfect Interview is web-based, so you can use it whenever you
want, as often as you want, to prepare for any employment interview.
Exactly how does it work?
You tell Perfect Interview™ what kind of job interview you want to practice and
how long you want it to be. A professional interviewer appears on your
computer screen and asks the questions. You must respond, just as you would in a real interview.
You can repeat each question as often as you like, and you can even see examples
of how someone else might answer. And, if you get stuck,
there's a built-in Interview Coach to offer help. If you'd like to see Perfect Interview™
in action, please see our demo.
What types of questions will I see?
Perfect Interview™ contains over one thousand interview questions, responses,
and helpful hints. Every time you use Perfect Interview™, you'll see interview
questions that are custom tailored to your level of experience, education, and
qualifications -- from entry-level
all the way up to senior management. You can also tell Perfect Interview™
to concentrate on specific question categories, such as management skills, when
you use it.
Will I see the same interview over and over again?
Perfect Interview™ contains over one thousand interview questions, responses,
and helpful hints -- that's over four and half hours of digital video
content. And, the software is designed to "mix and match" both
the order and the appearance of the interview questions and responses on a
random basis for every interview scenario. The chances are you could use it a dozen times and never see the
exact same interview twice.
How were the interview questions developed?
Our product development team researched thousands of the most challenging and
critical interview questions that are asked during employment interviews. We
also consulted with leading career counselors and Human Resources
professionals to ensure that our content represents the most recent trends in
the employment market.
I've got years of experience in my field.
How could Perfect Interview™ could help me?
You may be very experienced in your field, but, like many job-seekers, you
probably don't have a lot of experience with the interview process itself.
When you use Perfect Interview™, you'll learn how to present your skills and qualifications
in the best possible light. And that will give you a key advantage over
your competition.
What's this about a camera?
Most experts agree that how you look in an interview is as important as what you
say. So we've included an exclusive video capture feature in Perfect Interview™, which allows you to record and playback your answers to each
interview question. When you use Perfect Interview™ with the video capture feature, you can be
confident you will look as good as you sound.
Can I use Perfect Interview™ without the camera?
Absolutely. You can get all the interactive features of the Perfect Interview™
experience without using the video capture feature. We have included this
exclusive feature as an extra added value for our customers.
Can I use my webcam with Perfect Interview?
Yes, Perfect Interview is compatible with all USB port webcams, as well as
webcams that are built into laptops.
Will Perfect Interview™ work with my computer?
Perfect Interview™ will work with almost any major brand computer that was
purchased within the last five years. It's compatible with Windows® 98,
Me, 2000, and XP operating systems.
What's your refund policy?
If you have purchased the desktop version, you can return it for a full
refund with 30 days of purchase. Online subscription purchasers can cancel
their subscription for a full refund within 5 days of purchase.*
I'm not very technical. Will this be hard to set up?
Perfect Interview™ has been designed to be very easy to set up and use. The
software comes on a CD ROM set and installs automatically. If you choose to
use the optional video capture feature, the camera simply plugs into the back of your computer. Complete illustrated instructions are
included with the product -- and, if you have any questions at all, we have a
friendly and helpful technical support staff standing by.
If I purchase your product, will you guarantee me that I get a job?
Sorry, we cannot guarantee that for anyone. But we believe that, by using Perfect Interview™, you'll develop your interviewing
skills and learn how to present yourself in the best possible light.
In today's competitive job market, that will give you an important advantage.
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* The CD ROM product must be returned in good condition within 30 days of original purchase
date. The Perfect Interview™ software and LogiTech® Camera (if applicable) must be returned complete
with all packaging, accessories, and documentation in original shipping
container. Customer is responsible for shipping costs.
Online subscriptions may be cancelled for a full refund within 5 days of
purchase, provided the service has not already been used to practice interview
sessions. If the subscription has been used before cancellation, a
cancellation fee will be charged.
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** Subject to availability. Please see our Terms of Service.
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